Editor's Note: BlueCross BlueShield President & COO Bill Gracey was featured on January 18, 2012 at a sold out Leadership Health Care Executive Roundtable where he discussed the payer perspective on health reform. Bill Gracey also sits on the Nashville Health Care Council Board of Directors.
When I decided to join the payer market after 35 years in the provider sector, my new colleagues said, “Oh my gosh, you came from the dark side.” At the same time, my former colleagues said, “Oh my gosh, you’re going to the dark side.” The reality is -- there isn’t a dark side. ...